We are currently seeking a full time Sports Centre Ice Allocations Coordinator to join our Sports Centre team! (13 month contract)

Posted Date: 
Friday, March 10, 2017
News Category: 

Western Fair District is a not-for-profit agricultural Association that has deep roots in the City, evolving over a century-and-a-half from an agricultural fall Fair to a multi-faceted event centre which includes music and shopping, gaming and sports.

The District is committed to providing entertaining experiences that enrich your life and the community and as part of our “not-for-profit” status we reinvest our revenue surpluses into upgrading our facilities and products to meet the needs of our community.

We are currently seeking a full time Sports Centre Ice Allocations Coordinator to join our Sports Centre team! (13 month contract)

The Sports Centre Ice Allocations Coordinator is responsible for the allocation of all ice rentals, bookings and events. This position is also responsible for customer service and leadership of the Guest Services Team.

  • Being a brand Advocate for the District

  • Creating and Managing of all internal leagues, and camps. (Adult Summer and Winter Leagues, Youth Summer League and Youth Summer Camps.)

  • Organizing schedules, stats, and staffing for the leagues. Including referee services.

  • Assisting with other in-house programming – Tournaments (High School, Dealership, Shoot & Swing) and Learn to Skate Programs.

  • Dealing with any issues that arise within the leagues (scheduling issues, disciplinary issues, problem with coaches etc.)

  • Ensuring league teams/individuals meet payment requirements.

  • Working with league partners to ensure the best value is being had and everything is being done to enhance our customer’s experience (Pointstreak, OLG)

  • Working with league and program participants on ways to continuously improve our leagues/programs and ensure we are offering the best experience for our customers.

  • Marketing and promotion of leagues to maximize participation.

  • Maintaining related databases and files related to the position.

  • Assisting in coverage of front desk and perform Guest Services duties as needed

  • Seeking new customers and work with existing customers on league or program sponsorship opportunities.

  • Reporting to the Business Manager bi-weekly on overall performance of the programs and sponsorship initiatives, identifying challenges relating to overall performance

  • Assisting and maintaining promotional material throughout the City of London and surrounding areas

  • Complying with the Occupational Health and Safety Act, Western Fair Association (District)Health and Safety Policy and Awareness Program, all Western Fair Association (District)policies and procedures, including any other applicable legislation

Our ideal candidate:
  • Post-Secondary education in Sports Administration, Marketing, or related field is preferred.

  • Exceptional customer service skills and leadership skills.

  • Strong Communication Skills

  • 2-3 years Supervisory experience.

  • Previous Arena or Sports setting experience an asset.

  • Highly organized individual with experience organizing and executing leagues and/or tournaments.

  • A commitment to excellence in all tasks, and a professional presence


Working Conditions
  • Ability to work flexible hours including evenings and weekends.



Does this sound like you? If so, we would love to hear from you!

Please submit your cover letter and resume by Monday, March 27, 2017 @ 3:00pm to hr@westernfairdistrict.com.

The Western Fair District is an equal opportunity employer and will make accommodations available, upon request, throughout the entire recruitment process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.